The Crafty Potter 077 3239 3040 01257 453399
The Crafty Potter 077 3239 3040       01257 453399                        

Returns & Refunds Policy

We hope that you will be happy with your products & purchases from us.


Please note this policy is in addition to and does not affect your legal rights.


  • If you change your mind about a purchase for what ever reason, return your unused item back to the studio within 14 days from date of purchase, and we will happily give you a full refund.
  • If a purchased item is faulty return it back to the studio and we will offer you a replacment or refund within 6 months from date of purchase
  • If we break or damage your pottery work we will offer you a replacement or a full refund. We are not resonsible for pottery breakages once it has left the studio.
  • We keep your pottery work for 6 weeks. We do not refund for any pots disguarded after this time period has elapsed.

     Gift vouchers...

  • Gift vouchers, will not be extended after the expiry date unless you have tried and been unable to book in with us during during its valid period.
  • Gift vouchers - are not redeemable for cash

Deposits for services...

  • If you cant attend or change your mind about attending a party you have booked...

       Before 30 days notice, you will be given a full deposit refund

       Within 30 days notice, no refunds will be given,unless the venue         is re booked by another customer.


  • If you change your mind or cant attend a scheduled a class..

       Before 7 days notice, a full deposit refund will be given

       Within 7 days, no deposit refund will be given unless the class is        re booked by another customer.




The Crafty Potter

Heskin Hall Shopping Village

Heskin Hall Estate

Wood Lane





01257 453399

077 3239 3040




TUES: 10-3pm

WED: 10-3pm

THUR: 10-3pm

Fri :10-3pm

SAT: 10 - 4.30pm

SUN: 10.30- 4pm


Last entry 60 minutes before closing time.

If no guests are painting during this time we may leave early.


 Friendly Reminder:


Due to limited space


All handmade & painted pots are only kept in the studio for 6 weeks.


Uncollected pots will thrown away. We dont refund for thrown away pots...


Please let us know if you are unable to collect your pot & need us to keep it a little longer for you


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