Vouchers last 6 months from the date of purchase. Please be aware we hold a strict NO EXTENTION POLICY on our vouchers, regardless of situation. Your session must take place before your voucher expires.

By Purchasing our vouchers you are fully aware and understand our policy. Please see full terms & conditions below.

VOUCHER TERMS & CONDITIONS

• The session needs to be booked in advance (please don’t leave it until the last minute as we can book up quickly)
• The session must take place before your voucher expires.
• Our vouchers last 6 months from the date of purchase.
• Vouchers are not redeemable for cash
• We hold a strict NO EXTENTION POLICY, regarless of the circumatance. Vouchers are not extendable once the expiry time has elapsed
• If you have received a voucher as an unwanted gift, you may use this voucher against another activity of same value at the Crafty potter Studio Heskin, alternatively you may use your voucher as part payment against a more expensive activity at the crafty potter Heskin
• Vouchers don’t cover an optional glaze & fire service unless otherwise stated.
• Lost gift vouchers can only be reissued with the voucher number & proof of purchase.
• You must bring your voucher with you when you attend your session if you do not you WILL be charged for your session.
• We hope you will be happy with your purchase, however, should you change your mind for whatever reason, return the voucher back to the studio within 14 days of purchase and we will happily give you a refund.
• Sessions booked using your vouchers fall under the same cancellation policies of those that booked with a class payment- cancellations between 1-21 days your voucher/s can only be re used if another customer can be found to take your reserved place. Cancellations with less than 24 hours, your voucher is considered spent and will no longer be active. No shows on the day, your voucher will be considered spent and will no longer be active.